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Not receiving SMS messages whilst in Portugal

Pontybutty
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My phone has stopped receiving texts whilst I am in Portugal.  I could do so a few days ago but not now.  My wifes phone has the same netwrok and pay monthly account and hers works fine.  She can receive my text messages but I am not reciving hers, nor the security code texts from my bank, or whilst trying to log into the 02 website to report an issue.

 

I hve a new Samsung S25 and swapped the Sim over about 2 weeks ago andit has been working fine, bit now not receiving texts.  Any ideas what I can do please?  I need it to access my bank account.

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MI5
Level 94: Supreme
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@Pontybutty 

Check guide Guide: Text Message Tips (not sent or received) 

Also, manually try searching for different networks and try the, even forbidden ones.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152965 Posts
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  • 29193 Solutions
Registered:

@Pontybutty 

Check guide Guide: Text Message Tips (not sent or received) 

Also, manually try searching for different networks and try the, even forbidden ones.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Pontybutty
Level 1: Joiner
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Thank you.  I forced my phone onto another network and then back to the original and ecerything started to come through.

All working fine now. 

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MI5
Level 94: Supreme
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Registered:

You're welcome @Pontybutty 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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