Text messages not delivered

[StuartV]

I'm have an issue with my text messages which has been happening since Thursday. Any message sent says it's not been delivered however the recipient is receiving the messages. This is happening with all my contacts regardless of network. I have tried restarting my phone but to no avail.

I have an iPhone 12 running latest software. Any suggestions would be appreciated.

[MI5]

@StuartV 

See if this guide helps Guide: Text Message Tips (not sent or received) 

[StuartV]

@MI5 

Doesn't help unfortunatley

[MI5 · Accepted solution]

@StuartV 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

[StuartV]

@MI5 

Thank you

[MI5]

Best of luck @StuartV 

[Hels]

I’m having the same problem, it’s annoying. Also not able to access voicemail messages. I’d rather not use social media to contact 02

[MI5]

@Hels 

A bunch of numbers here to call on Guide: Coronavirus Community Help and Support