Inexplicable text message from O2

[PJHat42]

I have received a text message I do not understand, please explain:-  " Just letting you know your ********* will expire on 02/07/25"

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Enlli · Accepted solution]

Lots of posts on this

These codes are linked to an offer of Get £100 off your selected Samsung Galaxy S24.

To redeem the customer can use the code when signed into My O2 or in a store.  The customer needs to make sure they have at least £100 to pay on the phone in the basket to remove it using the promo code

[madasaf1sh]

@PJHat42 

This isnt customer services,  but using the search function or even just browsing todays post will show you its been an issue today with people posting about it.