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Resolved! New sim, poor signal. Round 2?

Hiya. I have just received my o2 sim today and it says it is all set up and ready to use. I have been able to make and receive calls etc. However, the signal is on one bar only. Is this just because I'm still within the first 24 hours? I really hope ...

Resolved! Apple Music redeem code

I keep getting sent the o2 sms with a link to redeem the 6 month Apple Music. When clicked the link opens the Apple Music app stating it is looking for my offer details but it goes no further. Any ideas?

Resolved! Lost sim card pay as go

Hi i lost my phone with sim card pay as go , what i can now for duplicate

My data sim won't connect to the internet

I received my data sim and installed it in a Netgear 810s and it was very slow.I've just purchased a TPLink 600 and the sim won't connect to the internet.I have a 3 sim which works fine.

Resolved! cant make calls or texts

can anybody help please .. up until recently my phone was fine but for over a week know im unable to call anybody or text anybody or receive texts ... it just comes up with no service also when im at home i can log onto my bt homehub to access the we...

Resolved! Where can I find my PAC number?

Hi. Where can I find my PAC number request on website? I can’t find it anywhere…

Resolved! Why have o2 disabled my sim after an upgrade?

I'm in another country so have no access to another phone. O2 sent me a text saying "great news we've upgraded your sim only" but now my phone shows Sim 1 is not provisioned seconds later?? After multiple resets it's still not working. Borrowing WiFi...

Resolved! Home signal

I have virtually no signal in my house, which is in the centre of Cardiff and should have strong coverage. What can I do to boost my home signal? Does O2 have a booster available to fix this issue?

Resolved! Push notifications

Hi my new Motorola g 9 play won't receive push notifications from my bank what could be wrong

Resolved! Cannot make calls on my Iphone but can on whatsap

I try to make a call on my iphone and it just disconnects -there is no message on the screen. I can make calls on whatsapp though. I have been in touch with apple and they have checked my phone out and said all ok so they said to try O2 - anyone else...

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