Solved: Sim swap

NH4 · ‎07-06-2024

I just swapped sims from three to o2 and I want to keep my old phone number (from three) I already have a PAC number from three and o2 said that I could do this. I just put in my new o2 sim, how do I swap my number back to my original number ? I tried on the o2 app but couldn’t find anything to swap it. Any help is appreciated. Thank you.

MI5 · ‎07-06-2024

@NH4

Guide: Migration & porting into O2

Guide: How to find help & contact O2

In your MyO2 look under keep or take on a number.

Image **Personal info**24 at 22.45.jpeg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-06-2024

@NH4

Guide: Migration & porting into O2

Guide: How to find help & contact O2

In your MyO2 look under keep or take on a number.

Image **Personal info**24 at 22.45.jpeg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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