Call that I have no knowledge of Making
I have received my latest bill and have a charge indicating that it has come from Bosnia & Herzegovina. I have not made this call and don't even have the number in any way on my phone. How can this happen??
I have received my latest bill and have a charge indicating that it has come from Bosnia & Herzegovina. I have not made this call and don't even have the number in any way on my phone. How can this happen??
No service on pay as you go for three weeks rang 02 over forty times getting no where with your customer service
Yesterday I spoke to O2 support to request a change to eSim. The first thing that happened was the old physical sim was deactivated. I received after an hour or so an email with the esim link. I couldn't get it to bring up a QR code on my laptop. I o...
I can’t log in to the my o2 app… I’ve tried resetting my password, but it keeps saying I can’t do it yet. Says if I’m new can take up to 48 hours, but I’ve had my contract for ages
I have bought an eSIM for an iPad and it will not activate, can you help, I have phoned many times now to speak to the O2 staff to no avail.
Hi,I recently bought a mobile with an O2 sim from Mobilephonesdirect but they tell me they are now unable to activate it as there is a problem with the mast in the DA1 Dartford area. This was over a week ago. I don't understand what the issue is and ...
My phone is set to 5G and I am in a 5G area however I never get anything over 4G! Why is this?
Since this morning all attempts at making or receiving calls just tell me it FAILED. I have signal for emails etc. and internet connection. Just no phone calls.I'm just going round and round with queries online - can't seem to connect to the expert.A...
4g network is extremely slow or not available at all. I have tried turning on and off etc,
Hi all, since the new billing system my airtime rewards that i have redeemed are not showing on my o2 account page- it always showed as a minus against my next bill but still shows as 0.00. Any ideas?