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No MMS or Conference calling support

Hi,ever since i switched to o2 from giffgaff i have been unable to send MMS messages (sadly i can’t use whatsapp). i have a £15 pay rolling plan and i also checked and do have £10 top up credit, so i don’t think its a billing issue. i am using a sams...

Resolved! Cuba services

Will we be able to use our phones wit O2 accounts in Cuba?

Problems with O2

I have a few issues. 1) my voicemail doesn’t work and I can not play back my messages. Never had this problem on previous contract/handset2) my 5g is terrible in most places. My partner is on a different network and always has 5g3) I can’t login to t...

Battery

My battery is dying at 70% and turning off, when it restarts, it’s on 10% and when plugged in it charges back up quickly. I’ve only had the phone a year

Resolved! Unable to make or receive calls

I have a redmi note 11 pro and recently in my area had network problems caused by signal interference but that no seems to be fixed but since then I have been unable to make or receive voice calls.If I try and call out it is just silent or says the n...

Resolved! Phone calls saying I have phoned them

Just had a call from a mobile saying I phoned them and they are returning my call. Second time this has happened recently. Worried my number has been cloned.

Inserted SIM into Google Pixel 7 Pro and it won't work, says "SIM not supported"

I recently received a refurbished Google Pixel 7 Pro, unlocked. I have moved my SIM from the Samsung phone I was using to the my new Google phone, but it doesn't work with an error message saying "SIM not supported" and directing me to an AATA Site t...

Should I have received a text confirming my PAC code has been received?

Hi, I am moving to O2 from GiffGaff. I filled in this form this morning entering my PAC: https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number/online-form Should I have received a text confirming my PAC has been received/the...

I cannot receve phone calls or text

Can't sing in to My O2 on laptop because it won't send the security code

I am trying to sign in to my MYO2 account on my laptop. I have entered the username and password correctly. It now says it will send me a security code to check it is me signing in but I NEVER get the codes. How can I get into my account please?

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