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Forum Posts

Can not log in

When i try log in it want to send code but my sim has no signal so i can not log in because i can not receive the code. How can i log in my acc?

Vmv by Level 1: Joiner
  • 382 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot make calls on iPhone since getting an ipad

Hi there, Have been out of contract for a while on a sim only pay monthly and a few days ago I ‘upgraded’ to an iPad and now I cannot seem to make any calls on my iPhone. Nowhere did it say that I would stop being able to make calls and it’s driving ...

indymum by Level 1: Joiner
  • 660 Views
  • 2 replies
  • 0 kudos

Text messages

Hi,My name is Agnes. I’m not able to get any text message anymore

Agnes_ by Level 1: Joiner
  • 682 Views
  • 1 replies
  • 0 kudos

Signal now really bad

Hi, I have lived at the same address for 4 years but now have zero signal or 1 bar only inside and out. Having to turn my phone off and restart to get any signal. Calls constantly breaking up or not ringing. My husband has o2 also and has no issues. ...

Tessiemag by Level 1: Joiner
  • 1009 Views
  • 3 replies
  • 0 kudos

Resolved! phone

Im trying to log i to my o2 however i do not have the sim, i just want to know how much is left for me to pay

My O2 - shows wrong info.

Hello, Why when I login it says ‘You’ve chosen 0 of your 1 available Extras on us.’ But wants to charge me for any I select, that would be on me. I’m sure ‘on us’ should mean I don’t pay. Presume website is incorrect. Also when I look at welcome scre...

KevKev by Level 1: Joiner
  • 775 Views
  • 3 replies
  • 0 kudos

Resolved! All incoming calls show as unknown caller

I have been having this problem with my Moto G82 5g for a couple of months now. I am an former Virgin Mobile customer who got transferred although I think the issue started long after that. Can someone at O2 take this up with me via private messaging...

ad31677 by Level 1: Joiner
  • 2954 Views
  • 8 replies
  • 0 kudos

My IPhone 12 mini will not use 3g

Please help.My IPhone 12 mini will not use 3G, and I am missing calls because I cannot get a 4g signal. 3G is not listed under Mobile data options/Voice and Data.The phone shows “3G” signal, but does not work unless I can use WiFi.Any suggestions bef...

John60 by Level 1: Joiner
  • 484 Views
  • 1 replies
  • 0 kudos

Resolved! Porting: old number disconnected but not transferred

Hello Yesterday I called O2 and asked them to port my number from GiffGaff to O2 PAYG (with a PAC code). I had previously filled in the online form requesting this but seemingly that didn't work. I was texted to say this would happen today. This morn...