Get tech support for your O2 issues

Resolved! No service - sim reverted back to Tesco Mobile two months in

Any advice would be appreciated with this strange problem as O2 tech help seems to be struggling to fix the issue. I have now been without O2 service for nearly two weeks and despite having logged the problem with the online contact us, travelled 25 ...

Replaced stolen phone but sim still barred

Hi, so my phone was stolen and everything blocked. Picked up new phone instore today with new sim but it's still barred and they couldn't help. Tried adding new sim details via the app but can't get it to work. I don't have a phone to contact custome...

SIM not registeresing with the Network

Hi - my mother (aged 85) lost her phone and cancelled the SIM.Three SIM cards and two new phones later (we thought none of them worked initially) and we are now told by the O2 store to wait 5 to 10 days for the current SIM to, presumably, register on...

Resolved! Cannot login to account to make a payment for final bill

Cannot make a payment for final bill in my account. Could you provide a method for that ? Thank you

Unable to make calls/text

I ordered a new sim yesterday as I am getting a new phone, but unable to use my old phone/sim. This should not have been stopped. I am a vulnerable 81 year old who is waiting for an operation on Thursday and now have no contact with the hospital

Why cant I access the My O2 App

Resolved! i just have a basic nokia no app how can i update my mobile number on here

basic nokia no app

Resolved! International data, calls etc

Not sure this is right board so apologies. Travelling to Canada and USA shortly, but my samsung s20fe does not support e sim. Any suggestions. Thanks in advance

Resolved! Sim swap

Hi I got a pay monthly sim added to my account today, I need to swap this from a pay & go sim my daughter uses

Resolved! My phone is not working despite paying my bill yesterday

My phone is still disconnected

O2

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