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Text messages being sent by old nuber

We have recently changed the mobile number for my wife's phone but when she sends a text message, the recipient sees it come from the old number even though the old number has been deleted. Can anyone please explain why? Thanks

Ertltaff by • Level 1: Joiner
  • 306 Views
  • 1 replies
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My o2 app not working

Hi I am trying to log in to my o2 app and it’s not letting me it keeps saying it’s not available for me yet and if it hasn’t canned in 48 hrs to contact someone but I have had this app for over a year and it’s been fine now I suddenly can’t log into ...

Resolved! Changing email addresses

I need to change my email address from tcdorman**Personal info** to tcdorman54**Personal info**. How do I achieve this?.

Dorsetman by • Level 1: Joiner
  • 912 Views
  • 1 replies
  • 0 kudos

Resolved! Cap

How do I put a cap on my account

Resolved! Physical sign card not working

Changed to a new iPhone, as part of the migration the physical SIM card will no longer connect to the network. I downloaded the digit sim which sort of worked, but caused lots of hassle with how contacts were stored, how to call via google etc. so de...

ALEXGT by • Level 1: Joiner
  • 464 Views
  • 1 replies
  • 0 kudos

Rolling plan not gone out

Hi. My rolling plan has expired but not gone out of my account. I have lost my rolling data that I have saved. I have money in my account to pay rolling plan. I don’t understand why it hasn’t gone out

Jack34 by • Level 1: Joiner
  • 334 Views
  • 2 replies
  • 0 kudos

Issues with your recycle/switch up selection

Hi, im trying to upgrade my phone, but i am unable to as my basket has crashed and i dont want to do my credit check again as this will affect my credit score, money has already been taken out! Please help.

Dante93 by • Level 1: Joiner
  • 538 Views
  • 1 replies
  • 0 kudos

Resolved! New sim

I bought a sim for £15 dose this not come with it topped up?

Ciaran396 by • Level 1: Joiner
  • 516 Views
  • 4 replies
  • 0 kudos
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