Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, I cannot get wifi even when I have wifi switched on and data roaming enabled. I am a rennet transfer from Virgin mobile, can you advise?Thanks
my sim stopped working after the virgin to O2 switch over Cant phone or text anyone
I have just switched to O2 and kept my existing iPhone. I am unable to call any 0800 numbers. I have used my colleagues Vodafone mobile and was able to call 0800 numbers. Any advice welcomed. Thanks.
Hi, I contacted o2 yesterday and you cut me off to cancel my Apple Watch plan and the representative just cut me off. I didn’t want to cancel my phone plan, just my watch plan. I need my service plan back
Hi I am having problems finding out my data balance
I need to know the phone will keep ringing UNTIL answered (or at least for say 5 minutes). I need this because it is the only way my disabled husband can get my attention when he urgent needs help. Telling him I missed his call does not help.
I had a contract with ee that ended so took up new contract with o2 but wanted to keep my number Gave pac code to o2 and after 2 days numbers swapped over only problem is calls seem limited yesterday some would come through but my voicemail goes to e...
Hi every one I just wonted to know if any one else had this problem I had a credit added to my account and my 02 app 0 its self should it do this mid way before my bill comes out as every time I get a credit it does it I didn’t think it should do any...
My phone will not charge or turn on. I am having to use another phone but without my sim as I have not done a back up today.
Hi, in the last 48 hours, texts with credit/debit card payment security codes suddenly stopped arriving. These were from three different providers, one a bank. I have never experienced this problem before but still checked that they each had the corr...
