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Forum Posts

Battery

Battery going down quicklyApp not working, no my o2 information available, keep having to sign in

Missi by Level 1: Joiner
  • 287 Views
  • 1 replies
  • 0 kudos

No service

Hi, I was late for a bill, it’s has been paid but since I haven’t had any service, how can I rectify this as I have no service to call O2 up?

Ray13 by Level 1: Joiner
  • 317 Views
  • 2 replies
  • 0 kudos

Resolved! 3 year warranty

does 3 year warranty cover Galaxy Z Flip3 5G screen not working.- thin line down right hand side and bottom (where all the clicking is done) non functional??

Gitladi by Level 1: Joiner
  • 724 Views
  • 4 replies
  • 0 kudos

Resolved! Incoming calls - no caller ID

Since Thursday all of my incoming calls are coming through as ‘No Caller ID’. This includes all of my saved contacts. I’ve checked all of my phone settings, completed a network reset, installed the latest iOS,called O2 twice (they just googled it and...

Roman by Level 1: Joiner
  • 48079 Views
  • 262 replies
  • 0 kudos

My O2 issues signing in

For over 2 months I have been unable to sign into MyO2 account ‘oooops something went wrong ‘ etc etc I can sign into O2 on a web access but says ‘ no accounts linked to this’ !!!I have logged with O2 customer services several times and had it suppos...

Rev by Level 1: Joiner
  • 1323 Views
  • 7 replies
  • 0 kudos

Signal issues

Phone signal not working properly. Saying I have 4g etc and full bar but then telling me I have no Internet connection or not registered on network. Struggling to connect calls. I have reset phone settings, manual apn, reset connections, master reset...

Lanny1990 by Level 1: Joiner
  • 637 Views
  • 2 replies
  • 0 kudos

Migration help please!!

Like many others I’ve upgraded from o2 to o2 using mobile phones direct for a much better deal. Am repeatedly being told my number is “in the process of being migrated” and will migrate “today” for the last 3 days. How can I escalate or resolve? This...

SIM not working in Lebanon

HiI wonder why is it the O2 service sometimes works and other times not working in Lebanon especially with SMS!Is there a way to resolve this issue?Thanks

Kdj by Level 1: Joiner
  • 311 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot get any data in costa rica after buying bolt on

Your system for contact support sends you round on circles. You have no neaningful way to solve problems.I will change provider as soon as I can. Madening.This is a complete con to charge for a roaming service abroad that does not work.

Ph2zzzzz by Level 1: Joiner
  • 443 Views
  • 1 replies
  • 0 kudos