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Forum Posts

phone broken

my phone is broken so cannot recieve a code on it to sign in

st9 by Level 1: Joiner
  • 407 Views
  • 2 replies
  • 0 kudos

No caller ID on all my incoming calls

Hey, since this morning all my incoming calls from my saved contacts are coming in as No Caller ID. is there a way I can fix this or does it need to be done by tech support at O2? thanks

Clred2127 by Level 1: Joiner
  • 630 Views
  • 1 replies
  • 0 kudos

Resolved! Cancellation

How do I cancel my account. 

Davefran by Level 1: Joiner
  • 318 Views
  • 1 replies
  • 0 kudos

Resolved! Charging port

Hello,I bought my Samsung in November 2023 and the changing post is broke it keeps saying charger connected then charger disconnected every 2 seconds and I don't no what to do as it ain't that cold my phone I bought a new charger and it ain't that it...

Dems by Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos

Resolved! Cant log into my 02

Good evening I am unable to access my 02 account, I've tried on and off for the last few weeks and still unable to access it, it keeps saying this isn't available to me at the moment. I've always had an 02 access via the app but that has stopped work...

Resolved! Esim

I've not received an esim with my new phone that arrived today.

Vrg2024 by Level 1: Joiner
  • 530 Views
  • 1 replies
  • 0 kudos

Won’t let me top up or add bolt on

I’ve ran out of data so trying to buy a bolt on it won’t let me, I then try to top up to buy one that way and it won’t let me top up either

Adam38 by Level 1: Joiner
  • 1067 Views
  • 3 replies
  • 0 kudos

Resolved! Payment of old contract

Received a letter saying account been passed to Moorcroft Debt Recovery but had no messages saying I owe anything. How do I pay the outstanding 13.31??

CS12 by Level 1: Joiner
  • 585 Views
  • 3 replies
  • 0 kudos