Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! CREDIT FILE REFERRAL TEAM - NO RESPONSE

I had 2 missed payments on a contract that I believed had ended alongside the Virgin Media contract that it was tied to (a miscommunication/misunderstanding from my end, granted - but we move!). This was sent to a credit recovery third party company ...

lockhart by Level 1: Joiner
  • 1984 Views
  • 4 replies
  • 0 kudos

GPRS DATA CHARGES

I have a business account. 4 handsets all with unlimited tariffs, yet recently being charged over £1500 for GPRS calls....this was streaming, not 'calls'. WHY???? I am at the stage where I wish I'd stayed with Three, we had unlimited data, calls and ...

HoppySaul by Level 1: Joiner
  • 2249 Views
  • 6 replies
  • 0 kudos

Resolved! Another Republic of Ireland Roaming issue

I was moved over from Virgin Mobile. I have 5 devices now on O2, 4 iPhones (all iPhone 12) and one iPad.When I travel to the Republic of Ireland, 4 of them roam quite happily and connect in a minute or two and work perfectly.One phone stubbornly refu...

Evilhood by Level 1: Joiner
  • 547 Views
  • 1 replies
  • 0 kudos

Resolved! Telephone call

Hi I’ve just had a call from someone asking me to reset a password online so I can receive a new 5g SIM card. Is this a scam call or is this something that O2 are doing

Resolved! Apple Watch Activation

Hi All, I appreciate that there are lots of conversations on this topic on the community - I have read so many - maybe not all and have not found anything that has not been tried. I have a problem of apple watch activation and have spent many hours t...

wonderdog by Level 1: Joiner
  • 1360 Views
  • 1 replies
  • 0 kudos

Using voicemail abroad

I am abroad and cannot access my voicemail. I know my PIN and have tried calling +44 7860 980980 but I get the message "Please try again later". Please help!

Suey1 by Level 1: Joiner
  • 857 Views
  • 3 replies
  • 0 kudos

Resolved! Child Safety Lock on my Wifi

Hi Team, i think there is a lock for certain websites on my number, what is the process to have that lifted ?

JJB2 by Level 1: Joiner
  • 408 Views
  • 1 replies
  • 0 kudos

My sim card is off

Hello I travelled and can't access my 02 App

masron by Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos