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Forum Posts

Sim swap major failure

@Dave-O2 i am really hoping you can help me here. I joined O2 from Vodafone and requested a sim swap on or around 10th January and am still waiting for something to click in to gear. Several members of staff over the phone have continued to fail to h...

stay_or_go by Level 1: Joiner
  • 1914 Views
  • 12 replies
  • 0 kudos

Phone says "incoming call" when I make an outgoing call

Switched over to O2 a few months ago, to a rolling plan. Number ported from Three.When I make a call, it now starts with an automated voice that says "incoming call", which makes no sense.What's going on with this? Can I make it stop?Thanks!

Resolved! Number change

I would Iike to change my number

JAB66 by Level 1: Joiner
  • 319 Views
  • 1 replies
  • 0 kudos

Resolved! Iphone 13 no Service since transfer of number

i recently ported my number over from O2 to vodafone. and since the activation my iphone shows no service from a vodafone sim. the sim works fine in other phones, tested with (also tested with vodafone) and i also tested with other sim cards. all sim...

Aziz3 by Level 1: Joiner
  • 604 Views
  • 3 replies
  • 0 kudos

Phone not connecting

I am in Australia. Phone is not connecting to roaming 

IanJC by Level 1: Joiner
  • 276 Views
  • 1 replies
  • 0 kudos

Cellular Apple Watch - ‘No Connection’

I am completely at my wits end with the conflicting information provided by O2 staff and the way in which escalations have been completely ignored for almost 3 weeks. Looking through previous posts, my problem is not unique but I have no idea how to ...

NigelRob by Level 1: Joiner
  • 1286 Views
  • 4 replies
  • 0 kudos

Resolved! Regarding restrictions

Mt phone has not been lifted from restrictions yet 

Carly23 by Level 1: Joiner
  • 314 Views
  • 1 replies
  • 0 kudos

Resolved! Billing date

How do I change my billing date?

Cosh by Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos