Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello, Just got a new iPhone. When I paired my watch to it, the cellular data wouldn’t activate and gave me error 14. I see on other threads this is an easy fix, but no one has detailed the process! Can anyone help? Thanks
I'm in southern Cyprus and have had a message from O2 saying I need to buy a bolt on for data. I had been told in the o2 shop that there would be no additional charges under my normal uk plan. Can you please confirm this is correct.
Hi @O2Sarah- I saw on a few threads I should reach out for help with Apple Watch error reference code 14. Please let me know otherwise. Thanks.
Hello, I have had to uninstall and reinstall my app, as it was not working. However, after reinstalling and going through the steps, I am due to receive an activation email to use the app, which has not arrived. As I am in a bit of a hurry to top up ...
Hi there, Is anyone having the same issue as me? Since O2 took over my contract from Virgin, I can no longer send or receive photos?Any info or suggestions would be much appreciated.Thanks
HelloMy esim won’t let me select alternative networks to roam on.I get a message saying UK O2 not available but no list of available networks, the washing machine icon just goes round.Usually you would expect it to select one automatically (other pro...
I just want to e turn off my email alerts. sometimes i am in business meetings and these disturb me a lot.I daily check my emails in the night.
how can I select a £0 price cap on my tariff?
I used to have a S21 on Vodafone and now have an S23 on O2. The S23 no longer has the setting"Caller ID and spam protection" in the Phone app, which I found very useful at detecting spam or other incoming call identity. Any idea why this option is no...
I have just been cut off from a phone call, and need help
