Sim not activated for 10 days and waiting

[LW11]

I upgraded my iPhone on 8th Sept, and ordered a new SIM as I wanted 5G. The sim still hasn’t been activated. I have called the call centre twice, who advise there is an error and keep asking me to wait in periods of 5 days …. I am without a phone it’s madness 

[Cleoriff]

@LW11 

You could pop instore and get a new sim as the one you have may be faulty.

Or try O2 again and ask them to send a new sim.

Give O2 a call on  202 or 0344 809 202 (Contract)  4445 or 0344 809 222 (PAYG)

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

[MI5]

@LW11 

Have you done a sim swap?

Guide: Sim Swap: a mini guide 2017 update