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on 22-06-2023 18:47
My old sim has been deactivated following the swap, but my new SIM, despite being recognised as an O2 SIM by the phone, has not been activated.
I can't call 202 for help because neither SIM works now.
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on 23-06-2023 09:50
Hi @Paul1610
You can use Skype to call customer services on 0800 032 1402
Alternatively you can message on social media:
Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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on 23-06-2023 09:50
Hi @Paul1610
You can use Skype to call customer services on 0800 032 1402
Alternatively you can message on social media:
Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here

