Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! texts not arriving

Verification codes required for online card payments not arriving

mary1934 by Level 1: Joiner
  • 484 Views
  • 2 replies
  • 0 kudos

Resolved! New Sim Card

Hi, I recently purchased a new 02 sim only plan. It's very important I keep my existing number, I shared this during the checkout process including my PAC code.My new sim arrived today, I've activated it by texting the number on the package.Currently...

Resolved! O2 ESim has stopped working

I lost the function to make calls over the Wi-Fi, since when my 02 ESim isn't working either. If I go into SIM manager Calls and messages is greyed out. Mobile Data is working

KarenM63 by Level 1: Joiner
  • 1203 Views
  • 2 replies
  • 0 kudos

Resolved! Missing money from my phone

Hi Every time when I top up some money are missing. For example, I top up today £15 and without using my phone I have left £10.89. What is going On??

94joanna by Level 1: Joiner
  • 547 Views
  • 2 replies
  • 0 kudos

Resolved! Please help - no service after number porting from Lebara to O2 - SIM not provisioned

@O2Georgina @O2MichaelE Morning - can you please help me with an issue I am having on my account. I am attempting to port from Lebara back to o2 as the reception with them wasn't that good.The port should have gone through yesterday. I lost my servic...

Resolved! Signal strength

Whats going on in DY6 with signal? Ive missed two important calls due to no signal or loss. Its been going on for weeks. What am I paying for, be easier and cheaper to use a carrier pidgeon

MyName739 by Level 1: Joiner
  • 875 Views
  • 4 replies
  • 0 kudos