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Not receiving some texts (verification codes, some texts from companies etc.)

Suddenly out of the blue I started having problems with receiving some text. Mostly it affects verification codes sent as a part of 2 step authentication - most of the time I don't get them all, sometimes they come a few hours later. I also had a few...

Resolved! I’ve been scammed by virgin media into an 02 sim contract

I’ve been scammed by virgin media into an 02 sim contract

Resolved! Change of email address

Hello

Resolved! Eyes out

I have been experiencing lots of signal drop out , check the status and same crap we have a minor problem ( this has been going on for months . No customer service , been with O 2 for years now but just feel like I’m here to upkeep my side of the con...

Resolved! My o2 application

My o2 application does not work, I can’t log in or check my data or buy anything from several months. Can you reset everything?

Resolved! Keeping number

I want to keep my old number from virgin but despite filling in the online form with the PAC I still haven't got any progress . I did it around midday on Thursday. Any idea how long it will take?

Resolved! Urgent - Severe Coverage and Service Issues Impacting Professional Work

Dear O2 Forum, I am writing to you today to express my serious concern and dissatisfaction with the service I have been receiving as an O2 customer. Despite its higher cost, the main motivation behind my choosing O2 was its renowned reputation for pr...

No signal Inside for months

I've had no signal inside my home for months. I'm in the bs5 area of Bristol. I cant make or receive calls at all and ita really effecting my business. When will this problem be fixed. If ever? It never used to be like this. Thanks

Resolved! No data or network

Day 7 without any data or signal. Virgin account merged last Friday. Numerous calls and txt chats, found out yesterday I was meant to be using a new 02 sim and not my old virgin one. It came today, popped it in. Still no data or network. Phone says I...

Resolved! I’ve received 6 months Disney plus as I upgraded but I can’t activate it

I’ve received 6 months Disney+ on my upgrade, I click on the link and it takes me to sign in then says manage on o2 and starts the process all over agin and I’m getting nowhere, I paid previously on my contract but had the extras have been cancelled ...

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