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Idcidcccc
Level 1: Joiner
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on ‎21-10-2023 12:45

on ‎21-10-2023 12:45

Neither phone on our plan is working. We've switched from virgin. Everything was fine until about 11am today. 

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MI5
Level 94: Supreme
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on ‎21-10-2023 13:06

on ‎21-10-2023 13:06

@Idcidcccc 

Check guide here Guide: Is the network down for me or everyone? 

You can also pop into your local O2 store to get your phone and sim checked.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 79: Lord of the Boards
In response to MI5
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on ‎22-10-2023 21:24

on ‎22-10-2023 21:24

Take photo id with you if choosing to visit an o2 shop about this, @Idcidcccc.

|-- O2 Social Media Team via Facebook Messenger
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