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Can’t get network connection in Ireland.

Shay23
Level 1: Joiner
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on ‎21-10-2023 10:07

on ‎21-10-2023 10:07

Landed in Ireland yesterday. Turned the phone on and off multiple times but phone not connecting to any irish network. 

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MI5
Level 94: Supreme
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on ‎21-10-2023 11:11

on ‎21-10-2023 11:11

@Shay23 

Try manually searching for networks and select from the list offered.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
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on ‎22-10-2023 21:34

on ‎22-10-2023 21:34

Definitely works, @Shay23 - stepping down from 5G to 4G helps the manual search pick up the Irish 3 network - works a treat from Dunlin Airport all the way up to Newry in Northern Ireland, when O2 reappears, and the phone can be switched back to 5G.

Links to O2 Social Media Team here
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