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Same bill downloading for different dates past Sept 23

PF22
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on ‎16-05-2024 12:51

on ‎16-05-2024 12:51

I wanted to download my bills as I don't get paper bills, but got back as far as Sept 23, then all bills before that date download as Sept 23. Why is this?

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MI5
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on ‎19-05-2024 16:00

on ‎19-05-2024 16:00

@PF22 

Pleased my suggestion to contact O2 worked for you wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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PF22
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on ‎19-05-2024 18:26

on ‎19-05-2024 18:26

Thank you for the update. I noted your link, but went my own way to FB, and private messaged from there. The link will be useful for reference, next time and for anyone following this thread.

 

 

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