Solved: Need access to my deactivated number sms

jhud24 · ‎19-05-2024

Hi Guys,

Moved to a different provider this weekend, and called o2 to deactivate my number, as i got a new one. Now, upon trying to sign into some apps, it needs to text me a code (2FA) and of course, the number was turned off straight away. I need to get these codes to a) sign into my emails, and b) actually be able to use the apps I need to use.

Any ideas? Will be calling o2 tomorrow to hopefully try and resolve this issue.

MI5 · ‎19-05-2024

@jhud24

You'll need to update the apps with your new number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-05-2024

@jhud24

You'll need to update the apps with your new number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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