01-08-2024 20:12
Dear O2 Team,
i hope you are doing well.
i am trying to send SMS but they are not being sent. Could you please help with the matter?
kind regards,
morgane Lanfrey
01-08-2024 20:27
First check guide Guide: Text Message Tips (not sent or received)
Or contact O2 Guide: How to find help & contact O2
I assume everything else is working OK?
01-08-2024 20:41 - edited 01-08-2024 20:42
01-08-2024 20:41 - edited 01-08-2024 20:42
In addition to the tips given above, assuming you have no pending system or app updates for your phone:
Force-stopping your messaging app, and possibly clearing cache, can sometimes help.
The other thing, if you are an Android SMS user, you can do is to go into Google Play Store, and select the SMS Messaging app and click on Uninstall Updates for that app - it does cure many ills. The latest update will come back down to your phone on the next Apps update run, but it does fix the SMS sending problem you mention.
Good luck, @Morgane.