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I can ring out & send & receive texts/whatsapps but cannot receive calls?

Harry30
Level 1: Joiner
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I can ring out & send & receive texts/whatsapps but cannot receive calls?

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madasaf1sh
Level 79: Lord of the Boards
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@Harry30 


Check you havent turned any diverts on.

 

If not then you will need to contact o2 Guide: How to find help & contact O2 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@Harry30 

Is your sim active?

Does mobile data work (not wifi)

Do you have a signal showing on the phone screen?

What phone is it and where / when did you get it?

Have you any outstanding bills?

So many possibilities that need so much more info from you to diagnose.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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