cancel
Showing results for 
Search instead for 
Did you mean: 

S21 phone: network not working since fixed phone

Denzil_Forde12
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hey Folks,

 

I recently had my phone repaired. When I got it back I noticed that my phone network wasn't working. I wasn't able to send or recieve calls.

 

Would someone tell me how I can restore this function?

Kind Regards

Message 1 of 3
380 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 95652 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Message 2 of 3
378 Views

gmarkj
Level 66: Unequalled
  • 12878 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

It might sound daft, but check that your sim is still in the phone @Denzil_Forde12 

It might have been removed during the repair, or you could have received a replacement...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 3 of 3
365 Views