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S21 phone: network not working since fixed phone

Denzil_Forde12
Level 1: Joiner
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Hey Folks,

 

I recently had my phone repaired. When I got it back I noticed that my phone network wasn't working. I wasn't able to send or recieve calls.

 

Would someone tell me how I can restore this function?

Kind Regards

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

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gmarkj
Level 66: Unequalled
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It might sound daft, but check that your sim is still in the phone @Denzil_Forde12 

It might have been removed during the repair, or you could have received a replacement...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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