Roaming data not working in Germany after switch from Virgin Media
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on 04-07-2023 16:27
Hello,
I have an iPhone 11.
I am abroad in Berlin and I’ve tried several times to connect to the roaming APN.
Phone calls are working, it’s just mobile data.
From time to time, after clicking on reset settings and rebooting device I achieve to connect temporarily, but it is soon lost.
With the migration from Virgin Media, I did not receive any APN details.
After clicking on reset settings, the mobile data APN is set to goto.virginmobile.uk and the LTE one is left empty.
The automatic selected network is o2 - de, roaming is enabled with network setting of 4G (no VolLTE).
Rebooting the device, setting airplane mode, etc. is not of much help.
Please, let me know if I’m missing something or what can I do.
Thank you,
Mario.
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on 04-07-2023 16:33
If you have moved to O2 you need these
- 152860 Posts
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on 04-07-2023 16:51
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on 04-07-2023 16:51
You need to set your data apn to "mobile.o2.co.uk"
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 05-07-2023 15:20
Did changing the APN settings get your data working @mariomartin?

