This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Replacement sim isn’t activating

Fo12
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎24-09-2023 12:17

on ‎24-09-2023 12:17

Hi, I ordered a replacement sim after I broke my last one. It’s arrived and I’ve put it in my phone but it’s still saying no servive. When I last spoke to customer service they said I would need to put it in my phone, wait 24 hours, & restart my device then it should activate. It still hasn’t. What can I do?

Message 1 of 2
353 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎24-09-2023 13:03

on ‎24-09-2023 13:03

@Fo12 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
340 Views
0 Kudos
Top Kudoed Authors
View All
Top