Unused o2 SIM not working. Activation or replacement required.

[AirThatUBreath]

Hi. I have an o2 SIM via my Virgin Media account. I'v enever used it as initially it was sold to me as a way to bring down my Virgin bill. I already had a mobile provider (iD mobile). I now want to start using the o2 SIM i've ben paying monthly for (been meaning to sort it out for months) and make it my main contract. The SIM I have does not appear to be live, maybe it's expired after not ever being used. Please can you send me a replacement SIM or help me activate this one? Thanks.

[AirThatUBreath]

Didn't realise this was a community forum when initially posting. Thought I was asking a bot. Any advice appreciated though

[MI5]

@AirThatUBreath 

All ways to contact O2 here Guide: How to find help & contact O2 

[pgn]

Pop into an o2 Shop with the SIM and your phone and some photo id, see what they can do to resuscitate their SIM. Good luck, @AirThatUBreath 

[AirThatUBreath]

Thank you

[AirThatUBreath]

Thank you:)

[MI5]

Welcome @AirThatUBreath