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Unused o2 SIM not working. Activation or replacement required.

AirThatUBreath
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Hi. I have an o2 SIM via my Virgin Media account. I'v enever used it as initially it was sold to me as a way to bring down my Virgin bill. I already had a mobile provider (iD mobile). I now want to start using the o2 SIM i've ben paying monthly for (been meaning to sort it out for months) and make it my main contract. The SIM I have does not appear to be live, maybe it's expired after not ever being used. Please can you send me a replacement SIM or help me activate this one? Thanks.

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AirThatUBreath
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Didn't realise this was a community forum when initially posting. Thought I was asking a bot. Any advice appreciated though slight_smile

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MI5
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@AirThatUBreath 

All ways to contact O2 here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
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Pop into an o2 Shop with the SIM and your phone and some photo id, see what they can do to resuscitate their SIM. Good luck, @AirThatUBreath 

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AirThatUBreath
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Thank you slight_smile

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AirThatUBreath
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Thank you:)

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MI5
Level 94: Supreme
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Welcome @AirThatUBreath 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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