cancel
Showing results for 
Search instead for 
Did you mean: 

Recent Calls

ClareTops
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Can anyone tell me how I can see my recent calls. There is a gap between the last recent call on my phone and the last call on the latest bill. The recent calls on my phone dont go back to my latest bill. Thank you

Message 1 of 8
2,060 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 145040 Posts
  • 635 Topics
  • 27831 Solutions
Registered:

@ClareTops 

They should all be listed regardless with a 0.00 cost.

Keep clicking through to the call list.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

View solution in original post

Message 7 of 8
2,007 Views
7 REPLIES 7

MI5
Level 94: Supreme
  • 145040 Posts
  • 635 Topics
  • 27831 Solutions
Registered:

@ClareTops 

Follow this guide Guide: How do I get to the 'Download Bill' page? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 8
2,044 Views

ClareTops
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thank you for your reply.

However, I am not looking for the calls listed on my last bill, I am looking for the calls after my last bill. I can see some of them on my phone in recent calls, but they are not all listed - presumably there is a maximum number of recent calls that the phone can hold.

Message 3 of 8
2,022 Views

MI5
Level 94: Supreme
  • 145040 Posts
  • 635 Topics
  • 27831 Solutions
Registered:

@ClareTops 

Look at recent charges on the left side then click on calls.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 4 of 8
2,017 Views

jonsie
Level 94: Supreme
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

On a PC

View your latest bill in My O2

Scroll down to see 6 previous bills and click on one of those.

Scroll down to the bottom of that bill and click on View and print older bills

That will bring up the old style web page

Click on 'recent charges' in the left hand blue menu.

Click on 'what I've used'

click on voice calls and you should see numbers called since your last bill.

Message 5 of 8
2,011 Views

ClareTops
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, I tried that too - but I have an unlimited minutes package and there are no charges - therefore the calls are not listed:(

Message 6 of 8
2,010 Views

MI5
Level 94: Supreme
  • 145040 Posts
  • 635 Topics
  • 27831 Solutions
Registered:

@ClareTops 

They should all be listed regardless with a 0.00 cost.

Keep clicking through to the call list.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 7 of 8
2,008 Views

ClareTops
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thank you so much! It worked. 

 

How difficult is that - you would never work it out on your own!!

Message 8 of 8
1,967 Views