Get tech support for your O2 issues

Resolved! 4G LTE Router - SIM choice

I am moving home to a rural area with low Broadband bandwidth. My plan is to use a 4G LTE router and external omni antenna for my broadband. There is a tower 1.5km away so should get pretty good coverage. It looks like 02 has the best coverage and wi...

Sites being blocked?

Hi there, I'm trying to access oldschool RuneScape on mobile data, but the app can't connect while on mobile data. Google Chrome also isn't able to reach www.runescape.com but loads fine on WiFi. I don't have any content restrictions on my account bu...

Resolved! Blocked numbers transfer

I have recently upgraded handset from an old Lumia 650 to a Samsung model. Within this old Lumia, there were a lot of nuisance numbers saved somewhere in a blocked numbers list. I would like to know whether these blocked numbers can be transferred to...

Resolved! OnePlus Nord and WiFi compatibility

Hi, I have a vodaphone sim but it does doesn't give me wifi calling access on my One Plus Nord. Is Nord compatible with O2 WiFi Calling?

Resolved! Internet access in Greece

I am really needing someone help. I am in Greece at the moment and cannot get access to internet. I have tried everything, full factory reset, network reset, switching on/off, taken out the SIM card. I am at my wits end. People around pool have worse...

Resolved! WhatsApp Contact Icons

Most of my WhatsApp contacts show a small image next to their name, a few just have a grey circle with white outline. These people are in my regular Contacts list with an image. I have found articles describing how to put an image in WhatsApp/Profile...

Resolved! CHarging phone in car (Sony Xperia 1 ii, Android Auto)

I am using Android Auto to play Spotify lists, message and use Google Maps, a fantastic and unexpected bonus with my new phone.However to use Android Auto the phone has to be connected to the car by cable (I think). This means the phone is obviously ...

02 email with prizes...is it legitimate

Had a couple emails from o2 warehouse, stating if I did a quick survey (about 5 questions), you can pick a free prize!!!

Visual Voicemailo setup fail

Spoke to a helpful chap on the phone at O2, to get i-data activated for visual voicemail to functiopn and he gave me instrictions for my end which starts with dialing 1760 to deactivate voicemail. Dialled 1760 and the final message I got was "Your me...

Resolved! How do I order a new sim card?

Hi Everyone!I have been given a new phone which supports 5g. Because of this I need to request a new sim card. Understandably I know its not the highest of priorities but how would I go about doing this? Also would I need to change to a different tar...

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