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Matt17
Level 1: Joiner
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No connection for 2 days now need my phone to work 

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Bambino
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madasaf1sh
Level 78: King of Kings
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@Matt17 

 

Have you tried your sim in a different phone? And see if you get the same problem? 

 

It might be you need a new sim card, best and quickest way is to pop to an o2 store with photo ID and get them to do a sim swap.. 

 

If you cant get to a store then you will need to call o2 and wait for one to be delivered to you (it may be after christmas as takes 5 to 7 working days to arrive). 

 

O2 can be contacted on 0344 809 0202 from another phone 

 

Also look at these guides Guide: How can I sort out my network issues?  Guide: Is the network down for me or everyone? 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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