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Porting numbers but keeping account

JLo1
Level 1: Joiner
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I have just got a new phone contract with another provider.  I don't want to lose Volt benefits, so need to keep my O2 account going.

Wife has her number with EE

I have my number with O2

My new contract is with Three

I need to move my wife's EE number to O2 and move my number to Three.  The EE contract can cancel.

I spoke to a chap at O2, and he said I can port the EE number over to O2 and end up with 2 numbers on my account.  Then transfer my O2 number over to Three.  He really didn't sound confident about what he was saying.  It would be a disaster if I lost either of our numbers, we've both had them for over 20 years!

Can someone confirm if what I want to do is doable?

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MI5
Level 94: Supreme
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@JLo1 

You can't do that.

As soon as the EE number reaches your O2 sim the O2 number is gone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151776 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@JLo1 

You can't do that.

As soon as the EE number reaches your O2 sim the O2 number is gone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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