Porting issue

[NiallB]

I took an O2 contract out a month ago and provided an EE pac code straight away. It’s been a month now and O2 still haven’t ported my number. I find that nobody is any help, and just says there’s a technical issue and will be resolved within 5 working days. It’s been a month now. Awful service. 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Guide: How to find help & contact O2 

[Trudes]

Hi yes we are the same. The customer service team can only raise a ticket but the team at the other end are not responding  I am now 3 months in and no further on

[Oxonian]

Response here @Trudes :-

Re: Porting problem suncream August - O2 Community

https://community.o2.co.uk/t5/Tech-Support/Porting-problem-suncream-August/m-p/1759129#M53591