Solved: Re: Ported number

Confused13 · ‎29-04-2025

When my number is ported does it update my phone automatically from the temporary number to my number or do I physically have to alter the temporary number to my old number in "my number" in my phone.

At the moment my phone is still displaying the temporary number even though it should have been ported.

MI5 · ‎29-04-2025

@Confused13

Settings >Apps >Phone >My number.

Edit, save and reboot.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-04-2025

@Confused13

Settings >Apps >Phone >My number.

Edit, save and reboot.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marekg · ‎08-08-2025

my iPhone won't let me save the new number, any thoughts?

pgn · ‎08-08-2025

Not even after a restart of the handset?

This any help, @Marekg - https://discussions.apple.com/thread/7895517?sortBy=rank

|-- O2 Social Media Team via Facebook Messenger

Oxonian · ‎08-08-2025

Have you tried rebooting it @Marekg ?

MI5 · ‎08-08-2025

@Marekg

You need to do a reset of your network settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marekg · ‎17-08-2025

Thanks, sorted

MI5 · ‎17-08-2025

You're welcome @Marekg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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