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Ported number from EE to O2

Liz12
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Hoping someone can help, I have just joined O2 from EE my number was ported over today from EE and sim was disconnected. O2 sim is working and I can make calls & send texts which show as my transferred number. The number in my O2 account has also changed to the number I had with EE.
The problem is nobody can call me on the ported over number they are getting a message saying it’s an invalid number & also I am not receiving texts or WhatsApp’s.
I use this number for work so really need to be able to receive calls!
I’ve switched it off & on about 20 times but still no joy!
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Tim5
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Thank you 😊 

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Tim5
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Hi Emma what shall I do cheers 

Message 32 of 33
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Tim5
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Emma on the case now thank you very much 

Message 33 of 33
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