Ported my number from EE to O2, I can't take or receive call. Please Help Fix.
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on 01-05-2024 10:36
It's been almost over a month now since I have ported my EE to O2 and I haven't been able to receive or take calls. I've contacted O2 multiple times and gone through everything they suggested but they always say they will escalate to their technical team and they contact me back soon and not once have they and the issue is still unresolved. Anytime anyone phones it goes to voicemail which haven't setup and I asked EE about this they said only O2 has control of the number and my old account been deactivated, I've gone through everything including checking my iPhones settings.
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on 01-05-2024 11:39
Unfortunately, you need to persevere with O2 as no one here can access your account.
All ways here Guide: How to find help & contact O2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 05-05-2024 12:18
I have been going through the same problem for 5 days now and I don’t want to be waiting for a month like @TiredApprentice. I get that it’s the off office hours right now. But someone needs to sort this out please.
I can’t access any apps that need my phone number authorisation. @Martin-O2
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on 05-05-2024 12:25
Our current Manager is @Dave-O2 but he will not be around until Tuesday.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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05-05-2024 13:21 - edited 05-05-2024 13:22
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05-05-2024 13:21 - edited 05-05-2024 13:22

