Poor signal in London

[Iyke]

I joined O2 a few months ago and I regularly get really bad signal. Seems odd to me to still be seeing 3G in 2024. Even when I see 4G the data speeds become very slow... 

any tips anyone? 

[Enlli]

London is quite bad in places as O2 has more subscribers than the network can cope with

All we have is this

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

[Oxonian]

This app is mentioned @Iyke in the guidance that has been provided to you ; it is a really good tool and I would suggest that you take a look at it :-

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network

Understand your network coverage

With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:

- check the status of our network in your area – you don’t even need to enter your postcode
- test your network speeds
- report any issues with your service.

It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.

[japitts]

Poor data speeds are caused by there being insufficient spectrum/capacity deployed, for the amount of users. O2 are the last network to still have a 3G service live.

Although London is a large city to comment on, O2 are consistently rated in the bottom 2 networks for data performance in national performance tests.

Having said this, there are pockets of the city where O2 have a strong small cell deployment.