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Phone number not associated with device

Boot
Level 1: Joiner
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Registered:

I recently moved to O2 and brought my phone number with me but in settings (a) the sim phone number shows and (b) another message saying my number is registered to my Appleid but not associated with the device and will expire in 20 days.  Help - do i do?

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MI5
Level 94: Supreme
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@Boot 

If the number is correct in settings >phone >my number try logging out of your apple ID and back in again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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madasaf1sh
Level 67: Unsung hero
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Registered:

@Boot 

 

This is a known bug with Apple and the following is taken from their Support Forum

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device:

4. Turn iMessage and FaceTime back on.

 


It should work itself out, before the expiry date... 

If it shows no sign its one for Apple Support to help with. 

 

Link to the numerous Apple Threads https://discussions.apple.com/thread/251959496

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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