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Fraud

Ant02
Level 1: Joiner
  • 1 Posts
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Registered:

My pac code has been changed how do inregain access 

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madasaf1sh
Level 67: Unsung hero
  • 5599 Posts
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Registered:

@Ant02 

 

How do you mean your PAC code has been changed? 

 

If it has been applied for and you didnt request it then you need to contact o2 asap on 0344 809 0202 or 202 and speak to an agent and get them to stop the port if they can. 

 


Also you need to report it to Action Fraud at https://actionfraud.police.uk  and also ensure all your email and other sensitive accounts have your passwords changed and setup with 2FA 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Message 2 of 2
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madasaf1sh
Level 67: Unsung hero
  • 5599 Posts
  • 32 Topics
  • 1801 Solutions
Registered:

@Ant02 

 

How do you mean your PAC code has been changed? 

 

If it has been applied for and you didnt request it then you need to contact o2 asap on 0344 809 0202 or 202 and speak to an agent and get them to stop the port if they can. 

 


Also you need to report it to Action Fraud at https://actionfraud.police.uk  and also ensure all your email and other sensitive accounts have your passwords changed and setup with 2FA 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
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