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Jamflem · ‎24-05-2022

Hi, My number ported over from EE today. Everything seems fine except I can't activate Imessage for my phone number. The option is there but if I click on it it just says 'an error occurred during activation'. Any ideas?

madasaf1sh · ‎24-05-2022

@Jamflem

Have you changed the mobile number in the settings from the o2 temporary number at all?

You may also need to speak to Apple Support, as its an Apple Service (networks just facilitate the sending of an SMS and data traffic).

https://support.apple.com/en-gb/HT201422

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎24-05-2022

@Jamflem

Settings >Phone >My Number.

Edit, save and reboot phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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