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IMessage activation issue

Jamflem
Level 1: Joiner
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Hi,  My number ported over from EE today. Everything seems fine except I can't activate Imessage for my phone number. The option is there but if I click on it it just says 'an error occurred during activation'. Any ideas?

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madasaf1sh
Level 67: Unsung hero
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@Jamflem 

 

Have you changed the mobile number in the settings from the o2 temporary number at all?

 

You may also need to speak to Apple Support, as its an Apple Service (networks just facilitate the sending of an SMS and data traffic).

 

https://support.apple.com/en-gb/HT201422

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
Level 94: Supreme
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@Jamflem 

Settings >Phone >My Number.

Edit, save and reboot phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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