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IMessage activation issue

Jamflem
Level 1: Joiner
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Hi,  My number ported over from EE today. Everything seems fine except I can't activate Imessage for my phone number. The option is there but if I click on it it just says 'an error occurred during activation'. Any ideas?

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madasaf1sh
Level 76: Forum Legend
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@Jamflem 

 

Have you changed the mobile number in the settings from the o2 temporary number at all?

 

You may also need to speak to Apple Support, as its an Apple Service (networks just facilitate the sending of an SMS and data traffic).

 

https://support.apple.com/en-gb/HT201422

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
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@Jamflem 

Settings >Phone >My Number.

Edit, save and reboot phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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