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Phone confusion

Ninabean20
Level 1: Joiner
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When some of my friends phone me I can hear them they can't hear me. If I then phone them back we can both hear each other. They are not blocked in my contacts .it's very confusing and frustrating ? Any  help would be fantastic. Nina 

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MI5
Level 94: Supreme
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@Ninabean20 

Check guide here Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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