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Phone calls not connecting

E-J-Macp_30
Level 1: Joiner
  • 1 Posts
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Hi there,

My phone drops my calls whenever I try to make an outgoing call, and if people try to call me it just says “it has not been possible to connect your call”. Please could this be investigated?

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MI5
Level 94: Supreme
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@E-J-Macp_30 

Guide: How to find help & contact O2 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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