Solved: Re: Pause service

Shelley31 · ‎06-10-2023

Can service be temporarily paused ?

MI5 · ‎06-10-2023

Only for serving armed forces deployed abroad, otherwise, no, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎06-10-2023

@Shelley31

Only for serving armed forces deployed abroad, otherwise, no, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎06-10-2023

@Shelley31

Speak to the Payment Management Team on 0800 902 0217 if you're having difficulties with your bill.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2

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