cancel
Showing results for 
Search instead for 
Did you mean: 

PUK CODE

Pinklily
Level 1: Joiner
  • 22 Posts
  • 6 Topics
  • 0 Solutions
Registered:

I took a screenshot of my PUK code so I wouldn't forget it.   Cannot gain access to my mobile, as it is locked, and 02 keeps sending me codes which I cannot receive, as I haven't got access to my phone

Arlene Huggins
Message 1 of 3
126 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Enlli
Level 69: Guiding Light
  • 8890 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

https://www.o2.co.uk/help/device-and-sim-support/unblock-your-phone

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Message 2 of 3
124 Views
2 REPLIES 2

Enlli
Level 69: Guiding Light
  • 8890 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

https://www.o2.co.uk/help/device-and-sim-support/unblock-your-phone

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
125 Views

MI5
Level 94: Supreme
  • 151762 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Pinklily 

The Automated call line also works for PUK.

Call 202 from any O2 mobile (or 0344 809 0202 standard UK rate from any other phone)

and say or key in your own phone number when prompted.

when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 3 Your PUK will be read to you, so have a pen and paper handy.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
116 Views