21-11-2024 10:06
My sim appears blocked and saying I need a PUK code.
I am unable to go in my O2 app as it’s needs to text me a code which I can’t access.
I can’t ring and the chat refers to the O2 app
21-11-2024 10:13
21-11-2024 12:08
The Automated call line also works for PUK.
Call 202 from any O2 mobile (or 0344 809 0202 standard UK rate from any other phone)
and say or key in your own phone number when prompted.
when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 3 Your PUK will be read to you, so have a pen and paper handy.