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PAC has not worked

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Tobie
Level 1: Joiner
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on ‎17-12-2023 18:57

on ‎17-12-2023 18:57

My pac code has not worked my my old number has not been ported to my new sim

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MI5
Level 94: Supreme
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on ‎17-12-2023 19:34

on ‎17-12-2023 19:34

@Tobie 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Enlli
Level 69: Guiding Light
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‎17-12-2023 19:02 - edited ‎17-12-2023 19:02

‎17-12-2023 19:02 - edited ‎17-12-2023 19:02

Are you trying to bring a number from another network into O2 or are you just swapping O2 SIM cards

 

If the former nothing happens Saturday or Sunday

Have a look here

Guide: Migration & porting into O2  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
  • 151859 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎17-12-2023 19:34

on ‎17-12-2023 19:34

@Tobie 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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