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No network on my phone

sjrks
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎18-12-2023 07:45

on ‎18-12-2023 07:45

Hi there, 

 

Since Friday evening, I've had no network on my Samsung Galaxy Note 20 Ultra. Only when i connect to a wifi can i make calls (through WiFi calling) and WhatsApp. Otherwise, I have a 'no entry' sign in the top right hand corner of my phone with no network or signal. Please help. I have tried the usual of reseting network settings, resetting factory settings, taking my sim card out and putting it back in. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎18-12-2023 08:01

on ‎18-12-2023 08:01

@sjrks 

Check guides.

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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