This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

iPhone 15 pro

Hi I got a new iPhone 15 pro on Sunday but it says no service on the sim they sent or any other sim I took it to 02 shop girl tried her sim and said something is wrong with the phone I need to ring 02 and send it back and get them to replace it but I...

Password

I changed my password but l still cannot log in!

KP11 by • Level 1: Joiner
  • 460 Views
  • 2 replies
  • 0 kudos

Resolved! Pin Unlock

hi I have just received my new Samsung S23 Ultra through my O2 insurance and after doing an update the pin number has changed and not to my old pin number or 0000 or 1234. I messaged the chat messaging and the person said I needed to phone the insura...

Can't activate my new sim by text

Hello,I received my new sim card and have been trying to activate it since yesterday. I have texted SWAP, then I was asked for the SSN which I sent. I then received a text from you saying you had NOT received it. In the meantime I have lost any signa...

AWG by • Level 1: Joiner
  • 600 Views
  • 1 replies
  • 0 kudos

No data on iPad, even though it’s been paid for and I’m not work without any data signal sort it out

HiI have just started work where I use my iPad Pro 11-inch doing surveys in properties and it is just said I have no data and to find a plan suitable for to me even though I’m paying 20 odd pound a month which has gone out in October already. please ...

Simmy05 by • Level 1: Joiner
  • 512 Views
  • 1 replies
  • 0 kudos

why has my tariff changed

Hello, I went into an O2 shop today and got an upgrade as my contarct was coming up for renewal. There was issues with the shops system so the contract was done over the phone. I have then received an email and text from 02 saying my tariff has chang...

Conor3 by • Level 1: Joiner
  • 567 Views
  • 1 replies
  • 0 kudos

Disconnected

Hi,On Thursday 26th i updated my o2 contract to sim only. Today i received a message advising i have been disconnected. I have turned my phone on and off again and i still have no network. I cannot make/receive calls, texts, emails. I use my phone fo...

Lou14 by • Level 1: Joiner
  • 695 Views
  • 3 replies
  • 0 kudos
Top Kudoed Authors
View All
Top