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Forum Posts

Resolved! Using phone in Ireland

Can I use my O2 (formerly Virgin) phone/SIM in Ireland? What does it cost?

TimBro by Level 1: Joiner
  • 630 Views
  • 1 replies
  • 0 kudos

mobile number hasn't transferred

Filled in form to transfer (REMOVED) and overwrite (REMOVED) using PAC (REMOVED) and it hasn't happened yet.

Kuga by Level 1: Joiner
  • 510 Views
  • 2 replies
  • 0 kudos

sms messaging changes

is there a change to the provider for sms messaging - i have received a random text mentioning google

Ian-James by Level 1: Joiner
  • 924 Views
  • 5 replies
  • 0 kudos

helpdesk

How do I contact O2 Helpdesk to get a refund.This website is not easily navigated.

Colin1873 by Level 1: Joiner
  • 540 Views
  • 2 replies
  • 0 kudos

Resolved! Keep my original number after installing my new sim

I was already an O2 customer but I installed my new O2 sim card last night. This has resulted in me having a new phone number when I had stated I wanted to keep my original number. I had called 202 an hour ago and eventually spoke with someone. She e...

BrianJ by Level 1: Joiner
  • 1991 Views
  • 2 replies
  • 0 kudos

Resolved! Hotspot password

Trying to connect my phone to my smart TVIt's asking for a password I don't know what it is?

Chilli2 by Level 1: Joiner
  • 732 Views
  • 3 replies
  • 0 kudos

WiFi connection

I’m currently in hospital and the NHS WiFi does not work or the reception is very bad and I can’t access the internet. Is there any alternatives that I can use I got a text mentioning I have used 80 per cent of my data and did I want to add a bolt on

Sophs70 by Level 1: Joiner
  • 672 Views
  • 3 replies
  • 0 kudos

Resolved! New mobile hotspot router- trying to swap sim

New mobile hotspot router that I’m trying to add sim to. It’s telling me to swap sim? Yet is new device and new sim with same number. Cannot swap as cannot receive the security message to the device and o2 not giving other options

Leah23 by Level 1: Joiner
  • 462 Views
  • 1 replies
  • 0 kudos

No signal

My phone is unable to register with a network despite my area being covered by o2, I'm in central Edinburgh.

Nicpip by Level 1: Joiner
  • 426 Views
  • 1 replies
  • 0 kudos