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Next to or no signal

Tried all the things 02 suggest several times and been the 02 shop for sim swop. Still the same. So inconvenient, calls cut out, I can’t hear and they can’t hear me, just no signal or occasionally first tiny bar flashes on and off

My number hasn’t transferred

When I ordered my new phone I put in my PAC code but it hadntbtransferred

Resolved! Audible extra. Unable to activate

Having chosen audible as my “extra” I tried to activate it only to get an error 404 code page saying the page I’m after can’t be found !What is going on?

Expired phone contract

Can I buy another month contract please and continue on using the same telephone number?

Mobile internet?

So just moved into a new apartment. Finally got broadband / wifi setup with another company last week but this morning it went down. The o2 coverage of 5g in my area is really poor due to living in a busy city centre area. Won’t be able to get broadb...

Top up used

Hii just topped up my phone £15 and £12 has been used for the ultimate bundle, which I didn’t want because I’m already within my monthly subscription which I paid about a week ago, please could you refund back to my account

Accessory Discount Code not received after 30 days

I have called O2 phone support 3 times about this to no avail.I upgraded my iPhone 12 to a Samsung Galaxy S23 on the 15th of September and waited the 30 days for my discount code for the Samsung Galaxy Buds Pro 2 to come in so I could buy them for £1...

Error code 15 on Apple Watch please help

Hi , I keep getting an error code 15 when I am trying to add my data to my watch. I called yesterday and a nice man said it needed a reset from their end and it should resolve it but it hasn’t and I am still getting the error code!! Please help I fee...

Wifi calling

I am trying to set up wifi calling and get through setting it up only to get a message saying to contact O2. Can’t find a page to enable it on My O2 so how do I do it?

Resolved! reference code 10 on Apple Watch

Hi. I’ve been trying to set up my new Apple Watch Ultra and like many people before I am getting the annoying:“Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code 10”I calle...

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