cancel
Showing results for 
Search instead for 
Did you mean: 

Over heating

ZD43
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, i upgraded my phone to an iphone 15 and its only a couple of weeks old, however is seriously overheating when i’m using it. I can’t get any help or support but feel this handset is faulty so can someone please get back to me? Its sometimes too hot to hold in my hand. Thanks 

Message 1 of 3
146 Views
2 REPLIES 2

Bambino
Level 85: Esteemed
  • 23934 Posts
  • 1044 Topics
  • 3770 Solutions
Registered:

@ZD43 Your phone is under warranty. Why are you saying you can't get support? Have you contacted Apple:

Contact – Official Apple Support (UK)

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 3
140 Views

Enlli
Level 67: Unsung hero
  • 7802 Posts
  • 55 Topics
  • 1643 Solutions
Registered:

No one here will get back to you as we are all customers.

Might be the quickest to deal with Apple. If you make an appointment with their genius people they will exchange it if there is a problem

https://www.apple.com/uk/retail/geniusbar/

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
140 Views