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VOLT Benefits not added

KKC_UK
Level 1: Joiner
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Looks like I'm the latest person to have issues getting their Volt benefits added to their O2 account - I've called Virgin & O2 multiple times, each time being told 'yes, you're eligible, you need to wait 14 days'. It's been over 4 weeks...

 

Can anyone here help? @Dave-O2 is this something you can assist with?

 

I don't use FB or Twitter so won't be able to message O2 via that medium...

 

Thanks in advance to anyone who can help 👍

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pgn
Level 78: King of Kings
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Twitter option now gone anyway, @KKC_UK - see if @Dave-O2 reaches out to you this pm.

Bigger benefits - Volt 

Good luck!

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Dave-O2
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Afternoon @KKC_UK 

 

Please drop me a PM with your mobile number & i'll be able to take a closer look 👍

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KKC_UK
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Thank you, much appreciated. PM sent.

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