I ported my number of 20+ years from Three to O2. I can make outgoing calls and send text messages but nobody can call me or reach me by text. I have contacted O2 all day yesterday with no resolution.
Can anyone point me in the right direction please? I cannot afford to lose this number.
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Yes, I’ve tried everything really. I even put my sim in another phone. I think I’m just going to port out of o2 and port to my original network which was Vodafone. And hope for the best. I can’t deal with this anymore.
I would be inclined to take the advice offered by @Enlli and to contact the social media team. They are based in the UK and have a good record for solving customer problems.
I think that you are taking a big risk if you try to port-out of O2 whilst the port-in is incomplete. 👍
