No signal for 6 days since switching to O2

[Cy1]

Have anyone experienced similar like this - having no signal, no network, no calls and text since switching to O2 for more than 5 days?

I am on my 6th day of this. Trying to get in touch with all support teams and also popped into the shop, but still haven’t got fixed …what I can do now? I feel so desperate I can’t even receive any OTP for banking and etc.

[madasaf1sh]

@Cy1 

Let me tag some of the helpful O2 advisors who should be able to help you @O2Lisa @O2Sarah- 

[O2Sarah-]

Good morning @madasaf1sh , Thanks for the tag 

@Cy1 I will send you a private message so we can look into this.