No network/poor network

[KarenM57]

Why is there such a poor signal with 02 presently??? I used to have a great signal with you wherever I went but I am now thinking about moving to another provider. You do not notify anyone when there is an issue and there obviously is, are you going to reimburse people for not being able to use their phones!!! 

[Bambino · Accepted solution]

@KarenM57 This is not O2. This is a customer community. See the guides below:

How can I sort out my network issues? - o2uk

Why do I have poor coverage indoors? (o2.co.uk)