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New sim not working however I’m connected to the network

Cam6
Level 1: Joiner
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After receiving my new SIM card and putting it in my phone today I have not been able to make calls or use mobile data yet it says I’m on o2

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MI5
Level 94: Supreme
  • 151774 Posts
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Registered:

@Cam6 

If it's a replacement sim for a loss it will be barred until you contact O2.

Guide: O2 BARs 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151774 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Cam6 

If it's a replacement sim for a loss it will be barred until you contact O2.

Guide: O2 BARs 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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