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New phone but my old phone isn’t working neither is my new one

J8
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
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New phone transfer e sim

Message 1 of 4
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3 REPLIES 3

MI5
Level 94: Supreme
  • 150826 Posts
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@J8 

In your MyO2

esim install.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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J8
Level 1: Joiner
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I can’t get into my o2 due to both phones not having a connection 

Message 3 of 4
241 Views

MI5
Level 94: Supreme
  • 150826 Posts
  • 645 Topics
  • 28743 Solutions
Registered:

In store with photo ID then @J8 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
229 Views