Solved: Re: Network issue

JD07 · ‎11-02-2023

The network bar on my phone shows I have good network coverage, however, I have been unable to make calls with my phone and my internet has stopped working. I receive calls but I can't make outgoing call. I need help urgently

MI5 · ‎11-02-2023

@JD07

Check guide here Guide: Is the network down for me or everyone?

You can also contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-02-2023

@JD07

Check guide here Guide: Is the network down for me or everyone?

You can also contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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